Returns & Exchanges

At Petals In Bloom Flower Farm, we strive for the highest quality in every stem and seed; if your order arrives damaged or unsatisfactory, please contact us within 48 hours for a replacement or refund. Due to the perishable nature of our floral products, we cannot accept returns on cut flowers but are committed to resolving issues promptly.

Return Process

• 1.
  Notify Our Team

  Email our support team within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged or unsatisfactory items and the original packaging to help us improve our shipping process.

• 3.
  Review Process

  Our farm team will review your request within 2 business days to determine eligibility for a refund or a fresh replacement.

• 4.
  Resolution

  Once approved, we will either ship out a replacement bunch immediately or issue a credit to your original payment method.